My shop will be closed from 14th August 2018 to 7th September 2018. Business will be up and running as usual after that time. If you’ve placed an order recently, I’ll still be working on your order as normal. If you'd like to be placed on a waiting list for when I re-open, send an email to em@inkartlove.co.uk

FAQ

Payment Methods

IAL accepts all major cards, as well as checkout options via PayPal.

Delivery Information

How long does delivery usually take?
Please allow 3-5 working days for delivery to the UK, and up to 14 working days for the ROW. If you're concerned about the status of your order, please get in touch

Help! I haven't received my order!

Please allow up to 7 days for UK orders and up to 20 days for the ROW (sometimes things can get held up which is unfortunately out of my control) If you still haven't heard anything or seen the postman, don't panic, drop me an email with your order number and we'll figure it out :) 

Returns & Refunds

Fingers crossed it never comes to this, but if it does, you are welcome to return your purchase within 30 days of receipt.

If you are returning an item, please ensure the product is in a good saleable condition. If the item is not reported as damaged/unfit for purpose within 48 hours, unfortunately your return will not be accepted. 

Personalised/Digital Items 

Unfortunately, returns on personalised items can not be returned. 

 

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